BM
Balunga M

1 reviews | Active since Feb 2011

29 Sept 2020, 07:39

Contract cancellation

I called my vodacom contract in June but still date I am still being billed. When I call the call centre I am given the run around.

0
Replies (2)
Vodacom
Vodacom's reply29 Sept 2020, 11:06
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
BM
Balunga M's update29 Sept 2020, 18:43
Reviewer Update
Thank you for the effective response. I am elated with the response.