AM
Amanda M
1 reviews | Active since May 2015
12 Mar 2026, 20:44
Contract Cancellation Fail
I have been trying to cancel my contract for many months now, the contract is beyond its cancellation date. I keep getting sent from pillar to post, being told an SMS will come through when the cancellation is logged. This NEVER comes through.
I cannot afford these contracts anymore and would like to cancel them going forward, please assist!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Mar 2026, 09:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Mar 2026, 09:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Mar 2026, 16:18Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Best regards,
Vodacom's reply13 Mar 2026, 16:18
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Best regards,