AN
Andrew N
1 reviews | Active since Aug 2022
10 Aug 2022, 07:57
contract cancellation
I have tried to cancel my phone contract for the past 2 years , I no longer want the contract but canceling when you speak to a consultant is like trying to set water on fire. Please I just want to change from contract to prepaid, why do I feel trapped in a contract I no longer need. if anyone can assist me with this it would be appreciated.
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Vodacom's replyOfficial
10 Aug 2022, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2022, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team