SM
Shiny M

1 reviews | Active since May 2016

28 May 2020, 13:39

Contract cancellation

I did premature cancellation of contract with Vodacom for data bundles , they send me quotation for money I should pay which i did pay the amount on the 15 may . I send back the documents they requested with proof of payment . I call them several time to cancel the contract even now they send me from pillar to post. I call everyday the consultant tell me it will be cancelled by the end of the but its still not cancelled even today. I am tired of this .

0
Replies (1)
Vodacom
Vodacom's reply28 May 2020, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team