MM
Muhluri M

1 reviews | Active since Apr 2021

08 Apr 2025, 08:57

Contract Cancellation

Horrible service, cancelled my contract a month in advance, a month later still receiving statements with an amount due. Vodacom never cancels contracts at their end, this was the first and last time i take a Vodacom contract. it does not only increase contract fees but also does not cancel at end of contract even if you requested on time for it to be cancelled. **** service all the time throughout the duration of the contract.

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2025, 10:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details  .Regards,  Vodacom Consumer Website Team