MM
Muhluri M
1 reviews | Active since Apr 2021
08 Apr 2025, 08:57
Contract Cancellation
Horrible service, cancelled my contract a month in advance, a month later still receiving statements with an amount due. Vodacom never cancels contracts at their end, this was the first and last time i take a Vodacom contract. it does not only increase contract fees but also does not cancel at end of contract even if you requested on time for it to be cancelled. **** service all the time throughout the duration of the contract.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Apr 2025, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details .Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2025, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details .Regards, Vodacom Consumer Website Team
