KP
Khethiwe P
1 reviews | Active since Dec 2018
10 May 2022, 10:26
Contract cancellation
I had a contract with Vodacom that expired beginning of April 2022. I called Vodacom to cancel and I was told that I need to go to Vodacom shop. I took the contract on line and all I want is for Vodacom is to cancel it since it has expired. If a contract has an expiry date why can’t they just cancel. Now I have to pay money and go to Vodacom shop this is irritating.
I need contract cancelled with immediate effect.
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Vodacom's replyOfficial
10 May 2022, 11:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2022, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KP
Khethiwe P's updateReviewer Update
10 May 2022, 12:46Thank you so much for processing the cancellation.
KP
Khethiwe P's update10 May 2022, 12:46
Reviewer Update
Thank you so much for processing the cancellation.