Contract Cancellation complaint

Afternoon

I have a data contract ***) that expired on 31st Dec2021. In November 2021 i called Vodacom requesting contract to be cancelled i as no longer require this contract. Ref no given to me was ***

As on 1st Jan2022 contract still not cancelled. I then called Vodacom again on 5th Jan2022. Was told no one logged cancellation. I then asked again for contract to be cancelled. After come time i was told done & i would get sms with Ref no. As of 6th Jan2022, still no confirmation of contract cancellation end of Jan 2022 now

Seriously, i have can’t believe its so difficult for someone to process a simple cancellation & advise me via ref no

If not resolved by end of this week, i am going go Social media to raise my disappointment with Vodacom.

As i have other Vodacom upgrades due this year, i will cancell both if this is type of poor service i can expect from Vodacom

Pls can someone call me on *** to give me update. Dont email me call me!!!!