KM
Khona M
1 reviews | Active since Mar 2021
18 Mar 2021, 13:20
Contract cancellation
I cancelled a contract with Vodacom in January however I am still paying for it till today. Everytime when I call them I get informed that it is either cancelled or the cancellation is being escalated. How difficult can it be to cancel a contract. Sighing up is easy but one must break their back s before this simple thing is actioned.
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Vodacom's replyOfficial
18 Mar 2021, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team