TH
Tumisho H
1 reviews | Active since Jul 2024
16 Jul 2024, 15:41
Contract Cancellation
My contract is coming t an end and I have been sending emails asking Vodacom to move the number to prepaid upon contract expiry but they are giving me the run-arounds. But funny enough they are quick to respond when one wants to upgrade. It seems they forget that we have the right to cancel if we are not happy with their service.
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Vodacom's replyOfficial
17 Jul 2024, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2024, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team