TR
Tiisetso R
1 reviews | Active since Jan 2021
08 Jan 2021, 18:20
Contract Cancellation
I have been trying to cancel my contract for the past 6 months. They say my contract is cancelled but its not really cancelled cause month end there is a deduction. All the time I call the call centre they "cancel". What is happening vele at Vodacom? Are they trying to frustrate customers?
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Vodacom's replyOfficial
11 Jan 2021, 09:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 09:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team