KP
Khanyisile P

1 reviews | Active since Feb 2022

26 Feb 2022, 12:26

Contract cancellation

I had a contract with vodacom and payed it up...den changed my number to fall under prepaid... But when I check my credit score it still shows dat I still have a contract with vodacom and it's affecting my credit record... Pls kindly remove my name on ure data cos it's been more or over 2 years I haven't been on dat contract,hence I canceled it... I'm not gonna use a vodacom contract service anymore pls remove me from ure records

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2022, 12:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team