Contract Cancellation

<p>I am highly irritated with the fact that my cellphone contract is still not closed, after i have phoned numerous times. </p> <p> </p> <p>I phoned the first time at the end of May to get the contract closed. I was told by the operator that he/she would process the cancellation, and that my last payment would be on the 1st of June. Which I understand fully. I was not given a reference number for this call. But THEN, on the 1st of July, I have my account deducted. AGAIN!!! So i phoned Vodacom on the 4th of July, BEFORE invoices get sent out, that I want my contract closed immediately. The lady on the phone assured me that this is what she was going to do. Reference Number for that call was ********** , and I spoke to Phiwo. I also requested that the money deducted on the 1st of July, be refunded to me. Reference number for that is, S40QT28-FPML. So howcome now, I receive another invoice on the 7th of July, stating that I will be paying again on the 1st of August??</p> <p> </p> <p>I feel that this is daylight ******ry. You can go to my account and see that I have not been using the contract since my number was ported. </p>