Contract Cancellation

<p>Shocking service from Vodacom and your cancellation department. I have logged several incidents to cancel my contract after your Radio planning department gave me letter to state there is no reception at home where this cell phone is used. I was promised the cell will be canceled and still we are sitting in the same position. 1- ********** ********** and 1-***60. Sent the letter to Lesego Willams on 3 April and still the same problem. Please escalate this.</p>