Contract cancellation

<p>I did a premature cancellation on my one contract in March this year. After struggeling for a month I eventually got the contract cancelled. After this was sorted I found that Vodacom deducted the cancellation fee from my account after everything has been paid in full. I have been in contact with them ever since to get the issue resolved. I just keep getting a new referance number each time and after a while a message saying the the quary has been resolved. The issue just does not get resolved.</p>