1 reviews | Active since Jun 2016
Contract cancellation
<p>I have been in a 2 year contract with vodacom since April 2016 till date they are still deducting my money. i never did any upgrade with them and when ever i call in to cancell my contract with them they put me onhod for lond and then drop the call on me. this is very upseting because i have nough had enough of them and i would advise anyone to do business with them due to their terrible service. Today i called again and spoke to a very cheeky lady named Gloria Zwane time 15:30pm who had not interest on helping me, who told me she cannot help me and the only people who can help me is people with 3D system which apperently do not exist cause everytime some puts me through them the call gets cut off. i dont know what to do now or if i should go open a case with the police because i cannot have vodacom deducting my money when my contract is them has expired. Account number: i ********** -5</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
