sS
solly S

1 reviews | Active since Mar 2016

03 Mar 2016, 12:23

contract cancellation

Vodacom retention department consultants cannot cancel my contract as it has expired.several phone calls were made from 23 Jan up to date but no feedback as they keep telling me that they will come back to me.

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2016, 13:11
Official
Hello solly stoltz,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team