MS
Mbizo S
1 reviews | Active since Nov 2021
30 Nov 2021, 22:27
Contract cancellation
One of the vodacom agent called me , and offered me a contract upgrade, but later I found out that she **** to me, I called Vodacom asking them to cancel my contract as I was **** to, they didn't do it, they are forcing me continue with the contract even though I told them I don't want it anymore, they are now claiming that I am owing them, I am really disappointed with vodacom, I will never ever enter into a contract with them
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Replies (1)Vodacom's replyOfficial
01 Dec 2021, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
