SC
Sbongile C
1 reviews | Active since Oct 2017
27 Oct 2020, 10:50
CONTRACT CANCELLATION
I've been trying to cancel my contract with Vodacom and move my number to prepaid. I don't need your services anymore. Your consultants are *****. I've called Vodacom for the past three months to cancel, but they never miss to debit my account on a supposedly canceled contract in terms of them. STOP DEBITING MY ACCOUNT! this is ridiculous.
call me back to sort this out or I AM TAKING THIS FURTHER !!!!
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Oct 2020, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SC
Sbongile C's updateReviewer Update
27 Oct 2020, 11:05This is an automated response. This is not on. can someone call me in this regard ASAP!
SC
Sbongile C's update27 Oct 2020, 11:05
Reviewer Update
This is an automated response. This is not on. can someone call me in this regard ASAP!
SC
Sbongile C's updateReviewer Update
27 Oct 2020, 12:10Good day
The outstanding amount of R513.95 is settled on the account. I've sent the Proof of payment to ***
regards
The outstanding amount of R513.95 is settled on the account. I've sent the Proof of payment to ***
regards
SC
Sbongile C's update27 Oct 2020, 12:10
Reviewer Update
Good day
The outstanding amount of R513.95 is settled on the account. I've sent the Proof of payment to ***
regards
The outstanding amount of R513.95 is settled on the account. I've sent the Proof of payment to ***
regards