SM
Sipho M
1 reviews | Active since Oct 2022
19 Oct 2022, 15:12
Contract cancellation
On the 19th of May 2022 ,I cancelled my contract ,they told me that theyve already billed me R946.00 telling me it takes 30 for cancellation, then they billed me again in June R548.00 , they called me in August telling me that I owe Vodacom and they transferring me to lawyers. Can you please assist with this matter .
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Vodacom's replyOfficial
20 Oct 2022, 08:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2022, 08:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team