CW
Chamonix W
1 reviews | Active since Nov 2020
05 Nov 2020, 12:12
Contract Cancellation
I have phone numerous times, from August already, to cancel my contract. Every time the consultant says that my contract was cancelled, but every month my debit order still gets deducted. The service is so poor and I am fed up. I would just like to cancel my contract, that is all .... nothing complicated.
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Vodacom's replyOfficial
05 Nov 2020, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2020, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CW
Chamonix W's updateReviewer Update
05 Nov 2020, 15:23Why then has a debit order been deducted again on 2 Nov for R348.99?
CW
Chamonix W's update05 Nov 2020, 15:23
Reviewer Update
Why then has a debit order been deducted again on 2 Nov for R348.99?