NM
Ntakadzeni M

1 reviews | Active since Jul 2023

27 Aug 2023, 15:50

Contract cancellation

Can you please help me cancel my vodacom contract? I had my contract in 2020 and it expired this year. I didnt want to upgrade my contract at first. And i wanted to cancel it but it was still debiting from my bank. So i upgraded to data package but i had encountered a problem of overpricing and bills of things i wasnt aware of. And i told them to cancel or block options that will add more bill. However i am not happy with this contract and its making my life difficult as a student. Can you please help me cancel coz its unbearable and im tired of getting surprise bill

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Replies (1)
Vodacom
Vodacom's reply27 Aug 2023, 20:31
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team