NM
Ntakadzeni M
1 reviews | Active since Jul 2023
27 Aug 2023, 15:50
Contract cancellation
Can you please help me cancel my vodacom contract? I had my contract in 2020 and it expired this year. I didnt want to upgrade my contract at first. And i wanted to cancel it but it was still debiting from my bank. So i upgraded to data package but i had encountered a problem of overpricing and bills of things i wasnt aware of. And i told them to cancel or block options that will add more bill. However i am not happy with this contract and its making my life difficult as a student. Can you please help me cancel coz its unbearable and im tired of getting surprise bill
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Replies (1)Vodacom's replyOfficial
27 Aug 2023, 20:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Aug 2023, 20:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
