NH
Neo H

1 reviews | Active since Jan 2019

24 Nov 2024, 07:05

Contract cancellation

I have been asking for contract to be cancelled. I don’t even use the number anymore that you keep trying to bill me for. Each time they try send me a bill for a bill that I don’t have and don’t use. I have tried going in store, calling their call centre each time it’s an excuse to cancel. Your contract ended a long time ago. You are messing up my credit score. Remove my details and cancel that contract.

0
Replies (1)
Vodacom
Vodacom's reply24 Nov 2024, 11:16
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team