Contract Cancellation

I’ve been trying to cancel my data contract from Vodacom for a while and I’m getting frustrated because of poor service. They still haven’t sent the quote for cancelling the contract.

I called on the 1st April 2021 and they told me that they’ll call me after the 4th April because their billing system and what not. I didn’t receive any call on the 4th. I then called yesterday again and asked them to send me the quote via my email and the reference number. The lady I spoke to she said she’ll do but I still haven’t received anything. For how long am I gonna be subjected to such terrible service from Vodacom.

If anything Vodacom is the specialist of bad service.

Regards, Aubrey