NV
Nkosana V
1 reviews | Active since Dec 2013
02 Jun 2022, 10:41
contract cancellation
i have a contract with Vodacom which i took on 5 may 2020 i defaulted on my account last year for 3 months then paid the amount in full they added another 3 months to my contract which which they explained to me, so my contract which should end 5 may 2022 they say ends on December 2022 7 months added to my contract very unfair and selfish when i call their collections department am asked about getting a copy of my contract pooor service cheating me of the little that i have very disappointed in Vodacom
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Replies (1)Vodacom's replyOfficial
02 Jun 2022, 11:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2022, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
