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Zama X
1 reviews | Active since Jan 2020
02 Jan 2020, 03:08
Contract cancellation
Why is it so hard for Vodacom consultants to understand when one needs to cancel a contract, I don't need to be convinced it's been 24 months and I want my contract to be cancelled please ,after being on the phone for hours with them still I'm being billed
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Vodacom's replyOfficial
02 Jan 2020, 07:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team