UM
Uvesh M

1 reviews | Active since Oct 2013

20 Jul 2015, 15:33

contract cancellation

I phoned in to cancel my contract a month in advance with vodacom and i am getting billed for an entire month due to the fact that the month ended on the 4th.<br> <br> i got told it is done as per contract terms and that is why it is being done this way.<br> if vodacom is truely a provider that runs by the contract then they can explain to me as to why my account was increased even though i signed a contract at a different amount.<br> <br> this is utter nonsense and ******* of the service provider, this is the only time that vodacom has given me a care call because they want to try and convince me not to cancel my contract yet i have been with them for more then 10 years, no loyalty rewarded from them as long as they getting paid.

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2015, 07:56
Official
Hello uvesh260,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,