FP
Florah P

1 reviews | Active since Oct 2025

08 Oct 2025, 05:24

Contract cancellation

My contract ended on the 22 of august 2025 I was paying 503 every month now that my contract ended on August now on September 2025 they have deducted R443 I don't know why they deducted this money I emailed them twice but they don't respond I also called the cancellation number but they are not helping today I also received an invoice for this month October for me to pay R443 I don't know why I have to pay while my contract ended on August Vodacom don't care about their customers and they don't even communicate with their customers

0
Replies (1)
Vodacom
Vodacom's reply08 Oct 2025, 07:14
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team