FP
Florah P
1 reviews | Active since Oct 2025
08 Oct 2025, 05:24
Contract cancellation
My contract ended on the 22 of august 2025 I was paying 503 every month now that my contract ended on August now on September 2025 they have deducted R443 I don't know why they deducted this money I emailed them twice but they don't respond I also called the cancellation number but they are not helping today I also received an invoice for this month October for me to pay R443 I don't know why I have to pay while my contract ended on August Vodacom don't care about their customers and they don't even communicate with their customers
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Replies (1)Vodacom's replyOfficial
08 Oct 2025, 07:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Oct 2025, 07:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
