AM
Anele M

1 reviews | Active since Nov 2024

30 Nov 2024, 23:21

Contract cancellation

I had a contract with Vodacom they provided me with Data , their contract ended but they did not stop debiting from my account.I than went to one of their branches to report this matter they informed me that I have to be the one to cancel .I was given a number to call them ,I did as I was told in March if not mistaken till today nothing has been done ,I'm still paying for see services I no longer need.

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2024, 20:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team