AM
Anele M
1 reviews | Active since Nov 2024
30 Nov 2024, 23:21
Contract cancellation
I had a contract with Vodacom they provided me with Data , their contract ended but they did not stop debiting from my account.I than went to one of their branches to report this matter they informed me that I have to be the one to cancel .I was given a number to call them ,I did as I was told in March if not mistaken till today nothing has been done ,I'm still paying for see services I no longer need.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Dec 2024, 20:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2024, 20:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
