AB
Allan B
1 reviews | Active since Jan 2013
01 Jun 2020, 15:26
Contract Cancellation
I have tried twice to contact the Vodacom canellations dept. and on both occasssions held on for between 25 - 30 minutes only to have the call droppped when the operator takes the details of the cancellation.
It seems like Vodacom is making it as difficult as possbile to cancel contracts.
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Vodacom's replyOfficial
01 Jun 2020, 15:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2020, 15:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team