HM
Humphrey M
1 reviews | Active since Sept 2020
02 Sept 2020, 12:31
CONTRACT CANCELLATION
I am struggling to have my expired contract cancelled. Every time I call in I am told that I am on the old system. I was promised that somebody shall call me back to assist me, I am still waiting. P. S. I was told that I am on the old system 2 years ago and was promised to be upgraded to the 'new system'...
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Vodacom's replyOfficial
02 Sept 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team