BG
Boingotlo G
1 reviews | Active since Oct 2013
01 Feb 2018, 20:42
Contract cancellation
Hello,
I’m out of the country (have been for the last 12 months). Would like to cancel my contract or downgrade to a cheap plan to make sure I keep my number. How can I do this without calling the 082 111 number?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Feb 2018, 06:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2018, 06:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Feb 2018, 07:11Dear Boingotlo
Kindly be advised we have responded to you with feedback via email.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply05 Feb 2018, 07:11
Official
Dear Boingotlo
Kindly be advised we have responded to you with feedback via email.
Have a pleasant day further!
Regards,
RJ
Best regards,
BG
Boingotlo G's updateReviewer Update
06 Mar 2018, 12:27Hello Rudi,
You have Migrated me to a Choose Flexi 55 with R64.49 due on 28 Feb. However, I got billed R499 last month.
Please assist.
B
BG
Boingotlo G's update06 Mar 2018, 12:27
Reviewer Update
Hello Rudi,
You have Migrated me to a Choose Flexi 55 with R64.49 due on 28 Feb. However, I got billed R499 last month.
Please assist.
B