BS
Brent S
1 reviews | Active since Oct 2017
23 Oct 2017, 20:56
Contract Cancellation
My contract in August reached it's 2year end. I requested them to upgrade my contract to a P10, but sometimes went wrong and they never delivered. Since I am leaving for China I've instructed them by telephone to cancel my contract on three separate occasions to which they have agreed. But up until this day they still haven't stopped my debit order.
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Replies (2)
Vodacom's replyOfficial
24 Oct 2017, 06:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Oct 2017, 06:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Oct 2017, 10:28Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Vodacom's reply24 Oct 2017, 10:28
Official
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,