PR
Pieter R

1 reviews | Active since Jul 2021

13 Jul 2021, 15:55

Contract cancellation

Vodacom the most pathetic business if you want to cancel a contract. When you contact the contract cancellation centre you can not speak to a consultant. You only receive a sms that they received the notice but the contract is not cancelled. I have contact them on various occations with no further success. Can anybody help

0
Replies (1)
Vodacom
Vodacom's reply14 Jul 2021, 06:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team