WD
Warren D
1 reviews | Active since Mar 2009
12 May 2022, 10:00
Contract Cancellation
Why is it so hard to cancel a contract? Vodacom is taking advantage of people wanting to cancel a contract and offering them "Better" deals instead to try keep the business. I am legible for a contract cancellation and I do not want the number anymore due to the fact i am returning to the office full time. Vodacom, you are yet again failing the people of South Africa.
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Replies (2)
Vodacom's replyOfficial
12 May 2022, 11:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2022, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Warren D's updateReviewer Update
12 May 2022, 15:43Umm. No. I have 2 x contracts I want cancelled and only one has been, that is the reason for my review. If the second one has indeed been cancelled please forward me the reference number for my records. Don't reply privately, it means you are guilty of something or trying to hide something.
WD
Warren D's update12 May 2022, 15:43
Reviewer Update
Umm. No. I have 2 x contracts I want cancelled and only one has been, that is the reason for my review. If the second one has indeed been cancelled please forward me the reference number for my records. Don't reply privately, it means you are guilty of something or trying to hide something.