tM
thandekile M

1 reviews | Active since Mar 2019

01 Nov 2023, 10:07

contract cancellation

I have cancelled a Contract with Vodacom last month I had to call even twice, today only to check that they loaded the data again on something that I have already canceled. today I'm told i was suppose to give a months notice and i have already did that last month.

what should a person do to cancel a contract should i open a case or get a lawyer? I'm really frustrated.

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2023, 11:57
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team