DP
Dingaan P
1 reviews | Active since Oct 2025
06 Oct 2025, 20:37
Contract cancellation
We upgrade contract on 27 /02/2025 .since from that time we experience problem with network .we can call Vodacom to investigate which took them almost 8months .Around 11/09/2025 log call for network issue SR *** nothing happens and also INC*** even now Vodacom did nothing every month they debit money on our account. We make a follow up on the 29/09/2025 nothing happen we are really sick and tired of these issue .Vodacom service is so bad
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Replies (1)Vodacom's replyOfficial
07 Oct 2025, 07:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Oct 2025, 07:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
