DP
Dingaan P

1 reviews | Active since Oct 2025

06 Oct 2025, 20:37

Contract cancellation

We upgrade contract on 27 /02/2025 .since from that time we experience problem with network .we can call Vodacom to investigate which took them almost 8months .Around 11/09/2025 log call for network issue SR *** nothing happens and also INC*** even now Vodacom did nothing every month they debit money on our account. We make a follow up on the 29/09/2025 nothing happen we are really sick and tired of these issue .Vodacom service is so bad

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2025, 07:19
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team