TM
Tshepo M

1 reviews | Active since Aug 2020

07 Sept 2020, 16:49

Contract canceling

Why is it so hard to cancel your contract on Vodacom? Can someone just cancel my contract please.

0
Replies (2)
Vodacom
Vodacom's reply08 Sept 2020, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply08 Sept 2020, 08:43
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Our records indicate that your query is currently in hand with our social media team. We have requested that they follow up and provide feedback urgently.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team

Best regards,