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Vasi N
1 reviews | Active since Nov 2020
02 Nov 2020, 12:08
Contract canceled, but Vodacom still debiting me!
I had a contract with Vodacom and because I did not like their service, I had my number *** ported to another service provider. Vodacom still debits me. All efforts to contact them have failed as they put me through a number of staff who cannot assist. Also tried emailing them but no response whatsoever! I am at my wit's end as I am a retiree and cannot put up with this! This is "*****ing" Vodacom, please cancel my debit order immediately and refund me what is due to me!
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Replies (2)0
Replies (2)Vodacom's replyOfficial
02 Nov 2020, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2020, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Vasi N's updateReviewer Update
02 Nov 2020, 12:11Thank you - awaiting a swift solution!
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Vasi N's update02 Nov 2020, 12:11
Reviewer Update
Thank you - awaiting a swift solution!
