US
Uliza S
1 reviews | Active since Sept 2020
29 Apr 2023, 05:28
Contract canceled and paid for now money is taken
I had a contract witch ended in Jan, since I had never used the Sim cards I got with the contract I canceled the contract end of Feb because I don't receive date ect anyway... After Manny calls with vodacom I fanaly got it canceled and payed the fee to aswelll just to have vodacom deduct mo ey from me 2 mo this later for a contract that I canceled and when I called to find out why they took money all of a sudden my call was cut off
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Replies (1)Vodacom's replyOfficial
29 Apr 2023, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Apr 2023, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
