contract cancelations

my contract ends on the 12/01/2016 i have been phoning vodacom since end of november 2015 to cancell the contract. every time i phone its diffrent answers all the time they gave me a penalty fee which i agreed on and told me that on the 02/01/2016 my contract would be over and i could keep the number. the 02/01/2016 has come and gone and nothing has changed still stuck with vodacom. i phoned again they told me it would be done on the 07/01/2016 the 07/01/2016 has come and gone phoned again and they told me it would be the 12/01/2016 and nothing then they told me that it would be done on the 03/01/2016 and all i had to do was switch my phone off and take sim card out, then replace it and switch back on again and it would be a pay as u go number and that all i had to do was purchase R29. its now 11:00 and they telling me know that my contract ends on the 29/01/2016 this is being delayed far to long now.<br> <br> does anyone at vodacom know what they are doing from call centre to custamer care at eastgate to cancelations department or any of there supervisors which i have been going through for two months now.<br> i have a wife and two little girls at home with no phone due to vodacom signal<br>