GM
Glen M
1 reviews | Active since Aug 2018
01 Aug 2020, 06:51
Contract cancelation nightmare
I spoke with 4 consultants already at vodacom to cancel my contract, they said they had escalated it for cancelation. Two months since I initiated the cancelation I am still getting billed for service I am not even using.
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Vodacom's replyOfficial
01 Aug 2020, 09:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2020, 09:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team