Contract Cancelation - Fix your POOR method Vodacom!!

Why is it that when you buy a phone on Vodacom gets easy but when done with paying the phone you get this process of calling a certain number to cancel the contract whereby you are done with?

It does not even get cancelled mind you, you still get debited for a service(s) that you no longer need and had cancelled. You even get blacklisted for it and at that time you don't owe them but they owe you. How is it my problem that they did not cancel even though you have called and cancelled but they did not nd now you get blacklisted?

If a contract is 2 years or 3 years as they are these days, let it be that way and not do no month-to-month after the said year unless a client requests that it be kept that way. Now I get taken to credit bureau and I am unable to purchase a phone because you blacklisted me for a service I do not owe.

Fix your POOR method Vodacom.