MB
Marthie B
1 reviews | Active since Jul 2020
28 Jul 2020, 12:53
CONTRACT CANCELATION ??????????????????????????????????????????????????????
Cancelled a contract in the beginning of May 2020 and it is still not cancelled. So many phonecalls to different departments and every agent promise its done..... just to discover this morning it is STILL NOT CANCELLED. WOW....... and you can not get through to a manager or someone to assist you properly. They record all the calls,...... what a joke..... why dont they listen to it ?????????????????????????????
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Replies (3)
Vodacom's replyOfficial
28 Jul 2020, 14:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 14:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MB
Marthie B's updateReviewer Update
28 Jul 2020, 14:38Thank you
MB
Marthie B's update28 Jul 2020, 14:38
Reviewer Update
Thank you
MB
Marthie B's updateReviewer Update
28 Jul 2020, 14:38Thank you
MB
Marthie B's update28 Jul 2020, 14:38
Reviewer Update
Thank you