KK
Khathutshelo K
1 reviews | Active since Sept 2021
20 Sept 2021, 08:16
Contract cancelation
Giving it one star because I cannot give 0. My contract with vodacom is almost due to end this month but now vodacom sent me an sms saying that my contract has been renewed for Oct. I don't know why because I clearly stated that I wanted it canceled. When I try to call I'm always sent from pillar to post. This is the contract number in question ***
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Vodacom's replyOfficial
20 Sept 2021, 10:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2021, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team