NH
Naasirah H
1 reviews | Active since Nov 2010
18 Nov 2020, 19:13
Contract Cancelation Complaint
Re: ***
Request since 9 Nov 2020. I have emailed *** Called Cancellations team on *** Visited a Vodacom Store
To date I am still awaiting confirmation that the contract has been cancelled.
I'm Very disgruntled at the pathetic service
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Nov 2020, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Nov 2020, 15:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2020, 15:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,