Contract cancelation

I am a vodacom client for the most part of my life, however over the last few years i am finishing my contracts with Vodacom to move to another service provider.

In October 2022 i phoned vodacom to cancel my contract ******5181 however this never happen in December I phoned them again. I informed the lady that i would like to cancel my contract. Due to bad service I wanted to upgraded and the lady informed that that they have stock on a Laptop deal however a week later i received an sms that no stock are available. She however coerced me into accepting a other laptop deal, but again this deal have no stock since December i did not here for Vodacom after i phone and asked to cancel an gentlemen however explained to me that Vodacom will sent out all new orders before year end, to day is the 9th still no news.

I phoned Vodacom on the six again and again i were put through from 1 to the next customer agent until the phone was put down in my ear.

I tried to cancel the upgrated aswell as the contract however the want me to not speak to the cancelation department but to the aftersales department 3 time personal verifications were done for Nothing the phone were dropped in my ear.

Please cancel my contract as per my first request and stop trying to sell things that you can not provide your customers!!!!!