Contract Cancelation always a nightmare

I keep receiving continuous calls and being harassed by your call centre to do upgrades on various numbers that are due. I will not be entertaining any calls, Due to not receiving a response since the September 2023 on the below situation.

Until I receive proper feedback and response to the below than I shall consider go ahead using Vodacom service.

Please note I still have not received feedback since my last review in September 2023.

Cell number: *** Reference number: ***

It was stated via email from Vodacom and on my bill that the last installment date for my the handset was in July 2023, yet your hellopeter response states August 2023, how so when there was no handset installment after July. That contract was meant to be canceled as at the end of July 2023 as per my calls with your call centre. I was not meant to be billed as at the end of August as I had cancelled the contract and the handset was paid for