MT
Mantombi T
1 reviews | Active since Dec 2018
06 May 2022, 09:50
Contract cancelation
I canceled my contract with Vodacom 2yrs back. Now suddenly I get phone calls that I owe them R14000. When I call Vodacom I am told that they can see I canceled my contract on January 2020 but miraculously an invoice was generated in April 2020. I am now told that I owe R14 000.
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Vodacom's replyOfficial
06 May 2022, 11:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 May 2022, 11:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team