JG
Jenica G
1 reviews | Active since Aug 2018
15 Jun 2020, 12:38
Contract cancelation
Been trying to cancel one of my contracts for weeks now everytime I call their cancelation department the call cuts. I then went into a branch and the consultant tried and the same thing. There's no other way to cancel and it's disgusting if there's a problem with your guys lines find an alternative way to do it then
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Vodacom's replyOfficial
15 Jun 2020, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2020, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team