GB
Gerrit B
1 reviews | Active since Sept 2020
07 Dec 2020, 11:58
Contract Cancelation
Been trying to cancel my one Vodacom contract as I don't need it anymore since August 2020. Every month is a new promise that it is taken off immediately. Same case in November only to billed Again. Am wondering if one should not go the legal route. All the calls have been recorded.... Maybe then they will hear?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
07 Dec 2020, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2020, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team